hdl
Newbie Boot Camper
Posts: 7 
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Post by hdl on May 9, 2019 1:46:10 GMT
I am on a 2017 iMac with a Radeon Pro 580 and Windows 10 Home with all current updates. Up until now I've had 17.11.4 installed (from this site) with no issues. Given its age I thought an update was in order. I've tried using both DDU and the AMD cleanup tool to remove everything and trying different versions, including 19.3.3, 18.8.2, and 18.2.2. They all seem to install fine, however nothing I install gets me past the boot screen outside of safe mode. System restore does not fix this after the installations break, and now Windows has overwritten the restore point I had with 17.11.4 (to which I can no longer find a download for online). My setup includes a single external monitor.
I've spent the past 2 days trying to troubleshoot this for hours upon hours, and I'm basically at my wits end. This is not the first time I encountered this either, it used to happen before 17.11.4 was released. I figured the issue was resolved going forward, but it seems to be persistent for every version I try. Does anyone have a reliable solution?
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Post by Mat HD on May 10, 2019 15:14:13 GMT
Does it happen on the official Apple driver? Check AMD's website it was recently updated.
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hdl
Newbie Boot Camper
Posts: 7
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Post by hdl on May 10, 2019 22:53:04 GMT
It does, although it took longer before it happened, but eventually I would get the same results. The update from AMD's site does it as well. I've wiped my Windows partition and reinstalled twice trying to figure out a solution to no avail. Could it perhaps be a hardware problem? I haven't noticed any signs of my GPU dying otherwise. There haven't been any issues on macOS either.
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Post by Mat HD on May 11, 2019 13:15:13 GMT
Could be a bug in the driver or it could be related to a different driver e.g. WiFi or Bluetooth. Try using a driver updater software to get everything up to date.
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hdl
Newbie Boot Camper
Posts: 7
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Post by hdl on May 11, 2019 21:10:56 GMT
Do you still have your modified version 17.11.4 saved? I'd like to try that again and see if things go back to normal. I remember it had the "hybrid" designation.
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Post by Mat HD on May 12, 2019 11:09:33 GMT
I might do but i'm away until June without access to my Mac.
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hdl
Newbie Boot Camper
Posts: 7
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Post by hdl on May 13, 2019 10:54:39 GMT
So I made a bit of progress; I reset my nvram and now I can boot Windows only when my external display is not connected. The cable has to be physically disconnected, not just keeping it turned off. After that I can plug it in while on the desktop. The only caveat I noticed is that, once I sign out and back in to reset the scaling, the Radeon Overlay hotkeys stop working unless I quit its process and relaunch it. I'm currently using 18.3.4 since other versions give me lots of display flickering and random display setting changes. I took the computer in to the Apple Store to have it checked for possible hardware issues and they found nothing wrong. I also confirmed that it isn't just my external display, the freezing happened with theirs as well (these are AOC and LG monitors respectively).
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