kakeru
Newbie Boot Camper
Posts: 5 
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Post by kakeru on Aug 23, 2017 7:45:28 GMT
Hi thanks for offering this amazing product. I can't complete installation progress.  I tried 3 times. But I got same error for each. This is error log.  I had make sure the display adapter was successfully uninstalled and `Microsoft Basic Display Adapter` is appearing in device manager before lunching setup. `Microsoft Basic Display Adapter` is also showing after partially succeed device manager. Is there good idea? Or should I need something the other information to solve this problem? |
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Post by Mat HD on Aug 23, 2017 10:40:48 GMT
did you install the certificate?
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kakeru
Newbie Boot Camper
Posts: 5
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Post by kakeru on Aug 23, 2017 11:25:18 GMT
Yes I had installed the certification as `Truested Root Certificated Authorities` already. For in case, I tried to install the driver again with installing the certification. But, I got same error.
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Post by Mat HD on Aug 23, 2017 11:46:50 GMT
ok. do you get same error with older versions of the driver too?
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kakeru
Newbie Boot Camper
Posts: 5
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Post by kakeru on Aug 23, 2017 12:42:38 GMT
I just back from installing older version. I downloaded `W10-x64-Crimson-ReLive-17.5.2-XG-bootxampdrivers[dot]com` then tried to install. But I got same error again.
Aren't there detailer error log? Is this actually rare problem?
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Post by Mat HD on Aug 23, 2017 18:00:46 GMT
it does happen for some people. I can't seem to get to the bottom of why it works for some but not for others. Sometimes its a software that clashes with the installer. Other times it can be as simple as downloading the wrong package, having 32 bit operating system and not 64, but it really varies a lot as to why it happens. Go through the software you have installed and see if you have anything you think could be clashing e.g. other drivers for say a phone or for a audio interface or something.
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kakeru
Newbie Boot Camper
Posts: 5
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Post by kakeru on Aug 23, 2017 18:12:33 GMT
Actually, this PC is almost just after installing OS. I just installed Chrome, Unity and Steam. But one thing I doubt is my Windows is `Windows10 Education`. I guess this version is almost same as Windows10 Home or the other. Do you think the Windows Edition is matter?
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Post by Mat HD on Aug 24, 2017 5:31:39 GMT
shouldn't be an issue no. Make sure you've given yourself admin priviledges too.
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kakeru
Newbie Boot Camper
Posts: 5
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Post by kakeru on Aug 24, 2017 20:03:13 GMT
I've used entire day to install the driver by uninstalling each application and trying installing this driver.
Finally, I found the reason. I forget installing `Parallel Desktop` to use bootcamp image from MacOS.
After uninstalling Parallel desktop tools on Windows and remove configuration of Parallel Desktop to boot bootcamp image, I finally succeed to install the driver.
I guess parallel desktop may inject something treat bootcamp image as virtual machine on MacOS.
I hope my report helping the other peoples facing same problem.
Thanks.
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